Mission & Goals

Mission:
To systematize trust and understanding in healthcare communication.

Strategic Goals:

Reduce friction, misunderstandings, and emotional escalation in dentistry
Improve treatment acceptance through ethical, psychologically aligned communication
Lower burnout among dentists by removing constant interpersonal guesswork
Establish a new standard where communication quality is measured, trained, and optimized, not improvised

Long-term, Manima is designed as a horizontal communication intelligence platform adaptable to other healthcare fields with similar dynamics.

The Product & Core technology

Core Concept

Manima is a decision-support system (not a diagnostic tool).
It does not judge patients or doctors; it models interaction dynamics.

Input Layer

Short, non-invasive patient questionnaires (language, structure, pace, emotional framing)
Dentist profile (communication tendencies, cognitive style, stress responses)
Optional contextual data from clinic workflows (appointment type, treatment complexity)

Behavioral Engine

Patients and dentists are mapped into action-oriented psychotypes (not abstract traits)
The system evaluates:
- Anxiety and stress regulation patterns: how the patient experiences anxiety, responds under pressure, and what conditions increase their sense of safety and trust.
- Sensory and physical sensitivity profile: the patient’s sensitivity to pain, touch, sounds, posture, and other physical stimuli relevant to dental procedures.
- Control and decision-making needs: the level of information, predictability, and autonomy the patient requires in order to feel secure and make treatment decisions.
- Adherence dynamics: factors that support or hinder compliance with medical recommendations, enabling the construction of a realistic treatment plan aligned with the patient’s lifestyle, limitations, and challenges.
- Information processing preferences: how the patient best understands medical information (detail level, structure, emotional framing), to optimize explanation and consent.
- Service and interaction preferences: expectations regarding clinic conduct, service style, and administrative interaction.
- Core treatment values: what truly matters to the patient in the dental treatment experience beyond clinical outcomes.

Crucially, Manima focuses on interaction mismatch, not “good” or “bad” personalities.

Output to the Dentist

Delivered as immediately usable insights, for example:

Key behavior metrics: anxiety, trust, emotional regulation, cooperation, assertiveness.
Triggers and phobias: factors best avoided during communication or treatment.
Recommended accommodations: environmental, procedural, or communication adjustments.
Decision-making guidance: how to present information and choices for optimal consent.
Scheduling recommendations: ideal timing, length, and sequencing of appointments.
Post-treatment monitoring: what to watch for and how to follow up effectively.

The product is designed to integrate with existing clinic systems, acting as an augmentation layer, not a replacement for staff or clinical judgment.

Manima is driven by a rare overlap of competencies:

Clinical Dentistry (Advanced Level):
Deep firsthand understanding of patient behavior under stress, real clinic economics, and doctor burnout.
Behavioral & Psycholinguistic Analysis:
Focus on practical, observable communication patterns, academic typologies.
Product & Systems Thinking:
Emphasis on actionable outputs that fit into real workflows, not theoretical dashboards.